General conditions

The company KASTRUM DOO Skopje provides internet services through its website on the domain through four simple steps:
– Selection of your necessary products
– Payment directly to our site or by bank transfer
– Shipping the product to your address
– Delivery of the product by an appropriate delivery company and its collection.

A visitor to the site is any person who accesses the website of KASTRUM DOO by means of electronic communication and reviews the product offer of Avers.
Buyer is a natural or legal person who, through the website of KASTRUM DOO, orders and buys products from the offer of Avers.
The buyer who buys products from the Avers offer can register/log in on the website or register as a “Guest” on the website, but to complete the online order, it is necessary to leave the required data.
Positive legal regulations in the Republic of Macedonia in the field of electronic communications, electronic commerce, protection of personal data and consumer protection apply to the Visitor, i.e. the Buyer, who enters into a business relationship with KASTRUM DOO.
Customer care
The working hours of the Customer Care Service at the company KASTRUM DOO are from 9:00 a.m. to 3:00 p.m. every working day (except Saturdays, Sundays, national and religious holidays).
Delivery to your address
The products are delivered to Skopje within 1 to 3 working days, and throughout Macedonia within 3 to 5 working days.